ruby_whatsapp_sdk

Ruby Whatsapp SDK

Gem Version CircleCI

The SDK provides a set of operations and classes to use the Whatsapp API. Send stickers, messages, audio, videos, locations, react and reply to messages or just ask for the phone numbers through this library in a few steps!

Demo

https://user-images.githubusercontent.com/11672878/173238826-6fc0a6f8-d0ee-4eae-8947-7dfd3b8b3446.mov

Check the Ruby on Rails Whatsapp example repository that uses this library to send messages.

Installation

Add this line to your application’s Gemfile:

gem 'whatsapp_sdk'

And then execute:

$ bundle

Or install it yourself as:

$ gem install whatsapp_sdk

Quick Start

There are three primary resources, Messages, Media and PhoneNumbers. Messages allows users to send any message (text, audio, location, video, image, etc.). Media allows users to manage media, and Phone Numbers enable clients to query the associated phone numbers.

To use Messages, Media or PhoneNumbers, you need to initialize the Client that contains auth information. There are two ways to do it.

  1. Use an initializer

Note: Optionally, you can specify the desired API version to use (defaults to the latest version if omitted). Available API version can be found here.

# config/initializers/whatsapp_sdk.rb
WhatsappSdk.configure do |config|
  config.access_token = ACCESS_TOKEN
  config.api_version = API_VERSION
  config.logger = Logger.new(STDOUT) # optional, Faraday logger to attach
  config.logger_options = { bodies: true } # optional, they are all valid logger_options for Faraday
end

More Details on Faraday Logger Options are here.

OR 2) Create a Client instance and pass it to the Messages, Medias or PhoneNumbers instance like this:

Without Logger:

client = WhatsappSdk::Api::Client.new("<ACCESS TOKEN>") # replace this with a valid access token
messages_api = WhatsappSdk::Api::Messages.new(client)

With Logger:

logger = Logger.new(STDOUT)
logger_options = { bodies: true }
client = WhatsappSdk::Api::Client.new("<ACCESS TOKEN>", "<API VERSION>", logger, logger_options) # replace this with a valid access token
messages_api = WhatsappSdk::Api::Messages.new(client)

Each API operation returns a WhatsappSdk::Api::Response that contains data and error and a couple of helpful functions such as ok? and error?. There are three types of responses WhatsappSdk::Api::MessageDataResponse, WhatsappSdk::Api::PhoneNumberDataResponse and WhatsappSdk::Api::PhoneNumbersDataResponse. Each of them contains different attributes.

Set up a Meta app

1) Create a Meta Business app Screen Shot 2022-09-05 at 11 03 47 AM
2) Add Whatsapp to your Application Screen Shot 2022-09-05 at 11 05 43 AM
3) Add a phone number to your account Screen Shot 2022-09-05 at 11 09 22 AM

Try sending a message to your phone in the UI.

4) Copy the ACCESS_TOKEN, the SENDER_ID, the BUSINESS_ID and the RECIPIENT_NUMBER Screen Shot 2022-09-05 at 11 13 24 AM

</details>

5) Use the GEM to interact with Whatsapp Example: 1. Install the gem by running `gem install whatsapp_sdk` in the gem. 2. Open the irb terminal by running `irb` 3. `require "whatsapp_sdk"` 4. Set up the `ACCESS_TOKEN`, the `SENDER_ID`, the `BUSINESS_ID` and the `RECIPIENT_NUMBER` in variables. ```ruby ACCESS_TOKEN = "EAAZAvvr0DZBs0BABRLF8zohP5Epc6pyNu" BUSINESS_ID = 1213141516171819 SENDER_ID = 1234567891011 RECIPIENT_NUMBER = 12398765432 ``` 5. Configure the Client by running ```ruby WhatsappSdk.configure do |config| config.access_token = ACCESS_TOKEN end ``` 6. Try the Phone Numbers API or Messages API Phone Numbers API ```ruby phone_numbers_api = WhatsappSdk::Api::PhoneNumbers.new registered_number = phone_numbers_api.registered_number(SENDER_ID) ``` Messages API ```ruby messages_api = WhatsappSdk::Api::Messages.new message_sent = messages_api.send_text(sender_id: SENDER_ID, recipient_number: RECIPIENT_NUMBER, message: "Hey there! it's Whatsapp Ruby SDK") ``` Check the [example.rb file](https://github.com/ignacio-chiazzo/ruby_whatsapp_sdk/blob/main/example.rb) for more examples.

Operations

First, create the client and then create an instance WhatsappSdk::Api::Messages that requires a client as a param like this:

messages_api = WhatsappSdk::Api::Messages.new
phone_numbers_api = WhatsappSdk::Api::PhoneNumbers.new
medias_api = WhatsappSdk::Api::Medias.new
business_profile_api = WhatsappSdk::Api::BusinessProfile.new
templates_api = WhatsappSdk::Api::Templates.new

Note: Remember to initialize the client first!

APIs

Templates

```ruby # Get list of templates templates_api.templates(business_id: BUSINESS_ID) # Create a template new_template = templates_api.create( business_id: BUSINESS_ID, name: "seasonal_promotion", language: "en_US", category: "MARKETING", components_json: components_json, allow_category_change: true ) # Delete a template templates_api.delete(business_id: BUSINESS_ID, name: "my_name") # delete by name ```

Business Profile API

Get the details of your business ```ruby business_profile = business_profile_api.details(123456) ``` Update the details of your business ```ruby business_profile_api.update(phone_number_id: SENDER_ID, params: { about: "A very cool business" } ) ```

Phone numbers API

Get the list of phone numbers registered ```ruby phone_numbers_api.registered_numbers(123456) # accepts a business_id ``` Get the a phone number by id ```ruby phone_numbers_api.registered_numbers(123456) # accepts a phone_number_id ``` Register a phone number ```ruby phone_numbers_api.register_number(phone_number_id, pin) ``` Deregister a phone number ```ruby phone_numbers_api.deregister_number(phone_number_id) ```

Media API

Upload a media ```ruby medias_api.upload(sender_id: SENDER_ID, file_path: "tmp/whatsapp.png", type: "image/png") ``` Get a media ```ruby media = medias_api.media(media_id: MEDIA_ID) ``` Download media ```ruby medias_api.download(url: MEDIA_URL, file_path: 'tmp/downloaded_whatsapp.png', media_type: "image/png") ``` Delete a media ```ruby medias_api.delete(media_id: MEDIA_ID) ```

Messages API

**Send a text message** ```ruby messages_api.send_text(sender_id: 1234, recipient_number: 112345678, message: "hola") ``` **Read a message** ```ruby messages_api.read_message(sender_id: 1234, message_id: "wamid.HBgLMTM0M12345678910=") ``` Note: To get the `message_id` you can set up [Webhooks](https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks/components) that will listen and fire an event when a message is received. **Send a reaction to message** To send a reaction to a message, you need to obtain the message id and look for the emoji's unicode you want to use. ```ruby messages_api.send_reaction(sender_id: 123_123, recipient_number: 56_789, message_id: "12345", emoji: "\u{1f550}") messages_api.send_reaction(sender_id: 123_123, recipient_number: 56_789, message_id: "12345", emoji: "⛄️") ``` **Reply to a message** To reply to a message, just include the id of the message in the `messages_api` methods. For example, to reply to a text message include the following: ```ruby messages_api.send_text(sender_id: 123_123, recipient_number: 56_789, message: "I'm a reply", message_id: "wamid.1234") ``` **Send a location message** ```ruby messages_api.send_location( sender_id: 123123, recipient_number: 56789, longitude: 45.4215, latitude: 75.6972, name: "nacho", address: "141 cooper street" ) ``` **Send an image message** It could use a link or an image_id. ```ruby # with a link messages_api.send_image( sender_id: 123123, recipient_number: 56789, link: "image_link", caption: "Ignacio Chiazzo Profile" ) # with an image id messages_api.send_image( sender_id: 123123, recipient_number: 56789, image_id: "1234", caption: "Ignacio Chiazzo Profile" ) ``` **Send an audio message** It could use a link or an audio_id. ```ruby # with a link messages_api.send_audio(sender_id: 123123, recipient_number: 56789, link: "audio_link") # with an audio id messages_api.send_audio(sender_id: 123123, recipient_number: 56789, audio_id: "1234") ``` **Send a document message** It could use a link or a document_id. ```ruby # with a link messages_api.send_document( sender_id: 123123, recipient_number: 56789, link: "document_link", caption: "Ignacio Chiazzo" ) # with a document id messages_api.send_document( sender_id: 123123, recipient_number: 56789, document_id: "1234", caption: "Ignacio Chiazzo" ) ``` **Send a sticker message** It could use a link or a sticker_id. ```ruby # with a link messages_api.send_sticker(sender_id: 123123, recipient_number: 56789, link: "link") # with a sticker_id messages_api.send_sticker(sender_id: 123123, recipient_number: 56789, sticker_id: "1234") ``` **Send contacts message** To send a contact, you need to create a Contact instance object that contain objects embedded like `addresses`, `birthday`, `emails`, `name`, `org`. See this [guide](/test/contact_helper.rb) to learn how to create contacts objects. ```ruby contacts = [create_contact(params)] messages_api.send_contacts(sender_id: 123123, recipient_number: 56789, contacts: contacts) ``` Alternatively, you could pass a plain json like this: ```ruby messages_api.send_contacts(sender_id: 123123, recipient_number: 56789, contacts_json: {...}) ``` **Send a template message** WhatsApp message templates are specific message formats that businesses use to send out notifications or customer care messages to people that have opted in to notifications. Messages can include appointment reminders, shipping information, issue resolution or payment updates. **Before sending a message template, you need to create one.** visit the [Official API Documentation](https://developers.facebook.com/docs/whatsapp/cloud-api/guides/send-message-templates)
Component's example ```ruby currency = WhatsappSdk::Resource::Currency.new(code: "USD", amount: 1000, fallback_value: "1000") date_time = WhatsappSdk::Resource::DateTime.new(fallback_value: "2020-01-01T00:00:00Z") image = WhatsappSdk::Resource::Media.new(type: "image", link: "http(s)://URL") parameter_image = WhatsappSdk::Resource::ParameterObject.new(type: WhatsappSdk::Resource::ParameterObject::Type::Image, image: image) # You can also use a plain string as type e.g. # parameter_image = WhatsappSdk::Resource::ParameterObject.new(type: "image", image: image) parameter_text = WhatsappSdk::Resource::ParameterObject.new(type: WhatsappSdk::Resource::ParameterObject::Type::Text, text: "TEXT_STRING") parameter_currency = WhatsappSdk::Resource::ParameterObject.new(type: WhatsappSdk::Resource::ParameterObject::Type::Currency, currency: currency) parameter_date_time = WhatsappSdk::Resource::ParameterObject.new(type: WhatsappSdk::Resource::ParameterObject::Type::DateTime, date_time: date_time) header_component = WhatsappSdk::Resource::Component.new( type: WhatsappSdk::Resource::Component::Type::Header, parameters: [parameter_image] ) body_component = WhatsappSdk::Resource::Component.new( type: WhatsappSdk::Resource::Component::Type::Body, parameters: [parameter_text, parameter_currency, parameter_date_time] ) button_component1 = WhatsappSdk::Resource::Component.new( type: WhatsappSdk::Resource::Component::Type::Button, index: 0, sub_type: WhatsappSdk::Resource::Component::Subtype::QuickReply, parameters: [ WhatsappSdk::Resource::ButtonParameter.new(type: WhatsappSdk::Resource::ButtonParameter::Type::Payload, payload: "PAYLOAD") ] ) button_component2 = WhatsappSdk::Resource::Component.new( type: WhatsappSdk::Resource::Component::Type::Button, index: 1, sub_type: WhatsappSdk::Resource::Component::Subtype::QuickReply, parameters: [ WhatsappSdk::Resource::ButtonParameter.new(type: WhatsappSdk::Resource::ButtonParameter::Type::Payload, payload: "PAYLOAD") ] ) @messages_api.send_template(sender_id: 12_345, recipient_number: 12345678, name: "hello_world", language: "en_US", components_json: [component_1]) ```
Alternatively, you could pass a plain json like this: ```ruby @messages_api.send_template(sender_id: 12_345, recipient_number: 12345678, name: "hello_world", language: "en_US", components_json: [{...}]) ``` **Send interactive messages** Visit the [Official API Documentation](https://developers.facebook.com/docs/whatsapp/cloud-api/guides/send-messages#interactive-messages)
List Message's example ```ruby interactive_header = WhatsappSdk::Resource::InteractiveHeader.new( type: WhatsappSdk::Resource::InteractiveHeader::Type::Text, text: "I am the header!" ) interactive_body = WhatsappSdk::Resource::InteractiveBody.new( text: "I am the body!" ) interactive_footer = WhatsappSdk::Resource::InteractiveFooter.new( text: "I am the footer!" ) interactive_action = WhatsappSdk::Resource::InteractiveAction.new( type: WhatsappSdk::Resource::InteractiveAction::Type::ListMessage ) interactive_action.button = "I am the button CTA" interactive_section_1 = WhatsappSdk::Resource::InteractiveActionSection.new( title: "I am the section 1" ) interactive_section_1_row_1 = WhatsappSdk::Resource::InteractiveActionSectionRow.new( title: "I am the row 1 title", id: "section_1_row_1", description: "I am the optional section 1 row 1 description" ) interactive_section_1.add_row(interactive_section_1_row_1) interactive_action.add_section(interactive_section_1) interactive_list_messages = WhatsappSdk::Resource::Interactive.new( type: WhatsappSdk::Resource::Interactive::Type::ListMessage, header: interactive_header, body: interactive_body, footer: interactive_footer, action: interactive_action ) messages_api.send_interactive_list_messages( sender_id: 12_345, recipient_number: 1234567890, interactive: interactive_list_messages ) ```
Alternatively, you could pass a plain json like this: ```ruby messages_api.send_interactive_list_messages( sender_id: 12_345, recipient_number: 1234567890 interactive_json: {...} ) ```
Reply Button's example ```ruby interactive_header = WhatsappSdk::Resource::InteractiveHeader.new( type: WhatsappSdk::Resource::InteractiveHeader::Type::Text, text: "I am the header!" ) interactive_body = WhatsappSdk::Resource::InteractiveBody.new( text: "I am the body!" ) interactive_footer = WhatsappSdk::Resource::InteractiveFooter.new( text: "I am the footer!" ) interactive_action = WhatsappSdk::Resource::InteractiveAction.new( type: WhatsappSdk::Resource::InteractiveAction::Type::ReplyButton ) interactive_reply_button_1 = WhatsappSdk::Resource::InteractiveActionReplyButton.new( title: "I am the reply button 1", id: "button_1" ) interactive_action.add_reply_button(interactive_reply_button_1) interactive_reply_button_2 = WhatsappSdk::Resource::InteractiveActionReplyButton.new( title: "I am the reply button 2", id: "button_2" ) interactive_action.add_reply_button(interactive_reply_button_2) interactive_reply_buttons = WhatsappSdk::Resource::Interactive.new( type: WhatsappSdk::Resource::Interactive::Type::ReplyButton, header: interactive_header, body: interactive_body, footer: interactive_footer, action: interactive_action ) messages_api.send_interactive_reply_buttons( sender_id: 12_345, recipient_number: 1234567890, interactive: interactive_reply_buttons ) ```
Alternative, you could pass a plain json like this: ```ruby messages_api.send_interactive_reply_buttons( sender_id: 12_345, recipient_number: 1234567890 interactive_json: {...} ) ```

Examples

Visit the example file with examples to call the API in a single file.

Whatsapp Cloud API

Troubleshooting

If you try to send a text message directly without a message template created and approved in your Meta control panel, you can’t start a chat with other people. But if you receive a message before, it’s possible to send a message.

If the API response is still success, but the message is not delivered:

Note: Sometimes the messages are delayed; see Meta documentation.

Development

After checking out the repo, run bin/setup to install dependencies. Then, run rake test to run the tests.

Run ‘ bundle exec rake install ‘ to install this gem onto your local machine. To release a new version, update the version number in version.rb, and then run bundle exec rake release, which will create a git tag for the version, push git commits and tags, and push the .gem file to rubygems.org.

Run all the tests

To update the Cloud API version update the version in lib/whatsapp_sdk/api/api_configuration.rb. Check the Cloud API changelog for API udpates.

Contributing

Bug reports and pull requests are welcome on GitHub at https://github.com/ignacio-chiazzo/ruby_whatsapp_sdk This project is intended to be a safe, welcoming space for collaboration, and contributors are expected to adhere to the Contributor Covenant code of conduct.

If you want a feature to be implemented in the gem, please, open an issue and we will take a look as soon as we can.

Do you want to contribute and are unsure where to start? Ping me on Twitter, and I will help you!

Check Contributing file.

License

The gem is available as open source under the terms of the MIT License.